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This Privacy Policy explains how Atlas Pay Pty Ltd (ABN 68 679 854 623) ("Atlas Pay", "we", "us", or "our") collects, uses, stores, and discloses personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).By accessing or using our website, mobile application, or related services (collectively, the "Services"), you consent to the handling of your personal information as described in this Privacy Policy.
1. Scope of This Policy
This Privacy Policy applies to all individuals and businesses that interact with Atlas Pay, including website visitors, customers, prospective customers, and business counterparties.
2. Personal Information We Collect
We collect personal information and business information that is reasonably necessary to provide our Services and to meet legal and regulatory obligations.
(a) Individual Customers (KYC)
Before account approval, we may collect:
Full name, date of birth, and contact details
Government-issued identification documents
Proof of residential address
Source of wealth and source of funds information
Account and transaction-related information
(b) Business Customers (KYB)
Before account approval, we may collect:
Company name, registration details, ABN/ACN
Constitutional documents and ownership structure
Details of directors, shareholders, and beneficial owners
Identification documents for directors and authorised representatives
Proof of business and residential addresses
(c) Automatically Collected Information
When you use our Services, we may also collect:
IP address and device information
Browser type and usage data
Log files and interaction data
3. How We Use Personal Information
We use personal and business information to:
Conduct customer identification and verification (KYC and KYB)
Assess eligibility and risk
Prevent fraud and unauthorised activity
Provide, operate, and maintain the Services
Communicate with customers regarding accounts or inquiries
Meet legal, regulatory, audit, and compliance obligations
4. Disclosure of Personal Information
We may disclose personal information to:
Service providers and professional advisers who assist us in operating the Services
Identity verification and compliance service providers
Regulators, law enforcement agencies, or courts where required by law
We do not sell personal information.
5. Overseas Disclosure
Some service providers may be located outside Australia. Where personal information is disclosed overseas, Atlas Pay takes reasonable steps to ensure that the recipient handles the information in a manner consistent with Australian privacy laws.
6. Data Security and Retention
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.Personal information is retained only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal and regulatory requirements.
7. Access and Correction
You may request access to, or correction of, personal information we hold about you by contacting us using the details below. We may require verification of identity before processing such requests.
8. Complaints
If you believe we have breached Australian privacy laws, you may contact us to lodge a complaint. We will investigate and respond within a reasonable timeframe.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website and take effect immediately upon publication.
10. Contact Us
For questions or concerns regarding this Privacy Policy, please contact:
Email: info@atlaspay.com.au
Last updated: 18 Dec 2025
